Buying tickets
You can buy tickets for advertised shows, events or activities by visiting our website. While all GCT promoted events and some selected third party promoted events will be available to purchase in person at the Theatre, some third party promoted events will only be available to buy online.

Fees 
A booking fee applies per ticket when booking online through our ticketing platform; booking fees may vary when booking through other third party sites.

Concessions and carers
Concession tickets are available to people with disabilities, OAPs, under 18s and Asylum Seekers. We will endeavour to provide free tickets to carers where possible. Please contact us directly if you require carer's ticket.

Child and family tickets
A child is classed as anyone under the age of 14, and Family Tickets, where advertised, apply to a family of four where there is at least one adult and one child in the group. Babes in Arms, up to the age of 12 months, go free at all of our family shows.
 

Refunds
Refunds are only available up to 28 days before the date of GCT promoted events, otherwise refunds are at the discretion of the promoter. If an event must be postponed, rescheduled or cancelled, tickets purchased for the event will be valid for any new date agreed with the artist/promoter, and the ticket buyer entitled to a full refund if they are unable to attend the new date.
 

Receiving your tickets
We do not print physical tickets in house and instead email you a copy of your tickets. You can show us your tickets on a mobile device or simply give us the name of the lead booker when you arrive at the Theatre for the event. If receiving tickets from third party sites ran by external promoters (Seetickets/Wegottickets/ Ticket Source/ DICE etc you may need to provide your ticket for scanning.